store policy

Customer Care

Here at The Tea Story, we take the pride in treating our customers right, the same way we take pride in our Teas. We believe every customer is important and customer service is essential. 

Privacy & Safety

Your privacy is important to us, which is why, at The Tea Story, we are committed to protecting your personal information and we are not in the business of selling it to others. In accordance with Singapore Personal Data Protection Act (“PDPA”), we exercise great care in handling the way personal data is used and shared, making sure to seek your permission before we collect or store any of your data.

Coupled with stringent security measures and procedures, rest assured that all personal details submitted to us remain secure. Your visit to our website and submission of any personal details would indicate your acceptance of the terms described in the Privacy Policy. We may however, from time to time, modify these terms. Your continued use of after any modification would therefore, indicate your agreement to the new terms reflected.

Wholesale Inquiries

The Tea Story provides a full service for business wholesale and also corporate gifting, designed to impress your client needs. Whether you are in need of client gifts, employee incentive gifts, or something extraordinary for any holiday, we are here to help.

Payment Methods