Return & Refund Policy
We want you to be completely satisfied with your The Tea Story purchase. If you are unhappy with your purchase, you are welcome to return the item to us within 30 days of purchase, provided the product is in its original sealable condition. In the event that your product is faulty, does not match its description or perform its function then a full refund (including postage costs) will be made in its original payment method or store credit will be awarded. There is no refund or exchange on sale items.